TY  - BOOK
ED  - American Society for Training and Development
TI  - 10 steps to successful facilitation
SN  - 9781562865382
U1  - 658.3124 TEN 
PY  - 2008///
CY  -  Alexandria, Va. 
PB  - ASTD Press
KW  - Group facilitation
KW  - Communication in personnel management
KW  - Communication in management
ER  -