000 00564nam a22001697a 4500
008 240116b |||||||| |||| 00| 0 eng d
020 _a9780062869715
100 _aDon't Take Yes For An Answer
245 _aon't take yes for an answer : Using Authority, Warmth, and Energy To Get Exceptional Results
250 _a1st Edition
260 _aUnited States Of America
_bHarper Collins
_c2020
300 _axxiv, 177p. ;
_c23cm.
546 _aText in English
630 _aConflict management --
650 _aDecision making --
942 _2ddc
_cBK
_m658.4 HER
999 _c17618
_d17618